Frequently Asked Questions
Quick answers about our services, standards and scheduling.
General
Which areas of Ghana do you cover?
We provide nationwide coverage across Ghana from our base at Excel House, Nungua Barrier, Accra — with consistent standards and reporting across every site.
Can one contract cover several services?
Yes. Many clients use us as a single partner for cleaning, pest management, landscaping, and maintenance. We build one integrated programme with one point of contact.
How do I get a quote?
Send us a request through the contact form, call +233 30 290 5538, or email us. We typically start with a consultation and site assessment so the quote matches your facility.
What standards do you work to?
Every project is delivered under our Health, Safety & Environment (HSE) Management System, guided by ISSA CIMS principles, EPA Ghana guidelines, occupational health and safety requirements, and your own industry standards.
Commercial & Janitorial Cleaning
Do you offer daily, weekly, or custom cleaning schedules?
Yes. We build cleaning programs around your facility's foot traffic and operating hours — daily, weekly, or fully custom.
Are your cleaning products safe for occupied spaces?
Yes. We use environmentally responsible, occupant-safe products suited to offices, healthcare facilities, and other sensitive environments.
Can you service multiple locations under one contract?
Yes. We provide nationwide coverage across Ghana, with consistent standards and reporting across every site.
How do you ensure consistent quality across visits?
Through routine inspections, supervisor audits, and digital reporting — so you always know what was done and when.
Residential Cleaning
Do you offer one-time and recurring residential cleaning?
Yes. We provide one-time cleaning as well as daily, weekly, fortnightly, monthly, and customized schedules to suit your lifestyle and needs.
Do I need to provide cleaning equipment or products?
No. Our team arrives fully equipped with professional cleaning equipment and high-quality products. If you have specific product preferences, we're happy to accommodate them.
Are your cleaning products safe for children and pets?
Yes. We use environmentally responsible cleaning products that are suitable for occupied homes and safe for children and pets when used according to recommended guidelines.
Can I customize the areas I want cleaned?
Absolutely. Every home is different, and we tailor our services to your priorities — whether a full-house clean or attention to specific rooms or areas.
Post-Construction Cleaning
When should post-construction cleaning be carried out?
Typically after construction activities are complete and before final inspection, handover, or occupancy.
Can you clean newly constructed commercial and industrial facilities?
Yes. We clean offices, factories, warehouses, hotels, hospitals, schools, residential developments, and large-scale commercial projects.
Do you remove construction debris?
Yes. Our services include debris removal, dust removal, residue cleaning, and final preparation of the facility.
Can you work within project deadlines?
Yes. We develop project-specific cleaning plans and mobilize resources to support your handover schedule and completion timelines.
Integrated Pest Management
How often should pest control be carried out?
It depends on your facility and level of risk. Most commercial facilities benefit from monthly or quarterly preventive programmes, while residential properties may need periodic or one-time treatments.
Are your treatments safe for people and pets?
Yes. We use approved products and application methods designed to minimize risks to occupants, pets, and the environment when used according to recommended guidelines.
Do you provide pest management for food facilities and restaurants?
Yes. We run specialized programmes for food processing plants, restaurants, warehouses, and hospitality facilities, designed to support food safety and regulatory compliance.
Will the pests return after treatment?
Our IPM approach focuses on long-term prevention. No treatment can guarantee pests will never return, but our inspection, monitoring, and preventive recommendations significantly reduce the risk of recurring infestations.
Event Cleaning & Waste Management
Do you provide cleaning before, during, and after events?
Yes. We provide complete event cleaning support from venue preparation through post-event restoration.
Do you provide washroom attendants?
Yes. Our trained attendants maintain washroom hygiene, replenish consumables, and monitor cleanliness throughout the event.
Do you provide waste bins?
Yes. Waste bins and waste station management can be included based on the event requirements.
Do you segregate and recycle waste?
Yes. Where appropriate, we segregate recoverable materials and support their recycling or recovery.
Can you support large events?
Yes. Our teams scale according to the venue, attendance, event duration, and cleaning requirements.
Can you provide waste management reporting?
Yes. Where included in the scope, we can provide waste collection, recovery, and diversion information after the event.
Landscape & Garden Maintenance
Do you offer one-time landscaping or ongoing maintenance?
Both. We provide one-time services and scheduled programmes on weekly, fortnightly, monthly, or customized intervals.
Do you maintain large commercial landscapes?
Absolutely. We maintain landscapes for corporate offices, industrial facilities, hotels, educational institutions, residential estates, and government properties across Ghana.
Do you provide lawn treatment and fertilization?
Yes. Our lawn care programmes include fertilization, weed control, soil improvement, and recommendations to keep your landscape healthy year-round.
Can you develop a customized landscape maintenance programme?
Yes. Every property is unique, and we build schedules around your landscape design, operational needs, and budget.
Specialty & Industrial Cleaning
Do you provide cleaning for high-risk industrial environments?
Yes. We provide specialized cleaning for industrial, energy, and commercial facilities that need technical expertise and strict safety controls.
Do you use rope access instead of scaffolding?
Yes. Where suitable, rope access provides efficient access to difficult areas while reducing setup time, cost, and operational disruption.
Do you provide emergency industrial cleaning support?
Yes. We can support urgent requirements such as industrial spills, contamination incidents, and operational recovery activities.
Are your specialty cleaning services HSE compliant?
Yes. All projects are executed under structured HSE procedures, including risk assessments, PPE requirements, and safe work practices.
Facility Maintenance
Do you offer both scheduled maintenance and emergency repairs?
Yes. We provide preventive maintenance programs as well as rapid-response emergency call-outs.
Can you manage maintenance across multiple properties?
Yes — we provide nationwide coverage with consistent reporting and standards across every site.
How do you track completed maintenance work?
Through digital work-order tracking and scheduled inspection reports, so you always have visibility into your facility's maintenance history.
Do you handle HVAC, electrical, and plumbing, or just general repairs?
We cover all of the above — electrical, plumbing, HVAC support, general repairs, and equipment servicing.
Still have a question?
Our team is happy to help — call, email, or send us a message.